Frequently Asked Questions
Everything you need to know about shopping with The LRB Store.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders, while international shipping may take 7-14 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund or exchange process.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements in inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit before purchasing.
What payment methods do you accept?
The LRB Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we partner exclusively with factories that ensure fair wages and safe working conditions.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
